Refund Policy

This Refund Policy outlines the terms under which refunds may be issued for our web hosting, email, and cloud services.

Last Updated: April 2026

1. General Policy

We aim to provide high-quality services. If you are not satisfied, you may be eligible for a refund under the conditions outlined below.

2. Refund Eligibility

Refunds may be available under the following conditions:

  • Refund requests must be made within 7 days of purchase
  • Applicable only to first-time purchases
  • Service must not have been heavily used or abused

3. Non-Refundable Services

The following services are generally non-refundable:

  • Domain registration fees
  • Third-party services
  • Setup or installation fees

4. Refund Process

To request a refund, please contact our support team with your account details and reason for the request.

  • Submit request via email
  • Include order details
  • Processing time may take 5–10 business days

5. Refund Method

Approved refunds will be processed using the original payment method whenever possible.

6. Abuse Policy

We reserve the right to deny refunds in cases of misuse, abuse, or violation of our Terms & Conditions.

7. Changes to This Policy

We may update this Refund Policy at any time. Updates will be posted on this page.